Club Lounge Agent (m/f/d)

Be you.

In the dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel", two premium brands combine to form one employer! Do you love to spoil guests with culinary delights and give them a special stay? Then start with us as a Club Lounge Agent – Service Host (m/f/d) and become part of our F&B team in the exclusive Club Lounge.

Your key responsibilities include:

• Assistance to our guests in the Club Lounge during breakfast, snacks and evening service 
• Preparation and presentation of food and beverages according to brand standards 
• Ensuring cleanliness, order and a welcoming ambience in the lounge 
• Personal guest service with a focus on individual wishes and VIP support 
• Close cooperation with kitchen, stewarding and Club Lounge Guest Experience team
• Support of the Guest Experience Team if necessary, e.g. in the event of sick or holiday replacements

Be able.

• Initial experience in the field of service or gastronomy, ideally in the hotel industry 
• Enjoyment of guest contact and high-quality service 
• Team spirit, reliability and an eye for detail 
• Good knowledge of German and English 
• Willingness to work flexible hours (early/late shifts, weekends)

Be empowered.

• Begin: Personalised onboarding program & staff accommodation subject to availability to support your start
• Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
• Become: Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
• Be connected: Numerous employee events and team-building activities to strengthen our “Team Spirit”
• Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
• Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement