Front Desk Manager (m/f/d)

Be you.

In the dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel", two premium brands combine to form one employer! Have you already found your passion for the front office with all its facets? Then start with us as a Front Desk Manager (m/f/d). Two brands – endless possibilities! 

Your key responsibilities include:

• As a Front Desk Manager, you will become part of our management team and work closely with our Front Office Manager and his deputy 
• In the absence of the Front Office Manager, you will be the main contact for our international guests as well as for our team and ensure that everything runs smoothly within the department
• With us, you can put the management experience you have already gained into practice and independently lead  shifts, and you will also work on specialist projects  
• You know what our guests need and do everything to make their stay as memorable as possible 
• You  are happy to share your expertise with your team and pass on your experience  to your colleagues in the context of training  courses, and you will also conduct employee appraisals  independently
• You advise our guests on all concerns and concerns and always have the right answer ready
• Together with the team, you will work on achieving the departmental goals

Be able.

• You have completed training in the hotel industry and have several years of professional experience in a management position at the front office with corresponding employee responsibility and experience in team leadership.
• You enjoy communicating in different languages - fluent in German and in English
• You have an exemplary appearance combined with good manners.
• You like to work on the computer, have good opera skills, are flexible, ready for action, enjoy your job and are looking for a new challenge.

Be empowered.

• Begin: Personalised onboarding program & staff accommodation subject to availability to support your start
• Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
• Become: Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
• Be connected: Numerous employee events and team-building activities to strengthen our “Team Spirit”
• Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
• Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement